Inside Account Manager
We are Progress (Nasdaq: PRGS) - the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI-powered applications and experiences with agility and ease.
We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as an Inside Account Manager and help us do what we do best: propelling business forward.
The Inside Account Manager is responsible for managing and growing a portfolio of ShareFile customers while driving net new business opportunities within assigned territories. This role owns the full sales cycle, from opportunity creation and qualification through negotiation, forecasting, and closure. The ideal candidate combines strong account management skills with proactive outbound selling to consistently achieve revenue targets and expand customer relationships.
In this role, you will:
- Own and achieve monthly, quarterly, and annual revenue targets.
- Generate and close opportunities across both inbound and outbound revenue streams.
- Manage the full sales cycle, including discovery, qualification, solution positioning, negotiation, and close.
- Build, maintain, and accurately forecast sales pipeline within Salesforce.
- Develop and execute account plans focused on customer retention, expansion, and new business generation.
- Identify customer business challenges and align ShareFile solutions to customer needs.
- Partner closely with BDRs, Sales Engineers, Customer Success, Marketing, and other cross-functional teams to drive pipeline and revenue growth.
- Present ShareFile solutions through virtual and in-person customer engagements.
- Attend industry events and leverage them for prospecting and relationship-building opportunities.
- Maintain accurate records of customer interactions, opportunities, forecasts, and business insights.
Your background:
- Fluency in English with exceptional communication skills and the ability to engage and influence senior decision-makers.
- Solid experience in sales, account management, or a related field, with a proven ability to manage and grow client relationships.
- Demonstrated success in working with B2B clients, ideally within the software or technology sector, with experience handling complex sales cycles.
- Ability to independently manage a high volume of client interactions while maintaining a strategic focus on revenue growth and customer satisfaction.
- Strong organizational skills and attention to detail, with the ability to juggle multiple accounts and priorities.
- Expertise in identifying and qualifying new business opportunities and executing strategies to drive account expansion.
- Proficiency in using Salesforce or similar CRM tools to track performance, customer insights, and pipeline management.
Additionally, it would be beneficial if you have:
- Experience with outbound lead generation, cold-calling, or proactive client engagement.
- Knowledge or experience in Document Management Systems or related software solutions.
If this sounds like you and fits your experience and career goals, we’d be happy to chat.
What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:
Compensation
- Generous remuneration package.
- Employee Stock Purchase Plan Enrollment.
Vacation, Family, and Health
- 30 days paid annual vacation.
- An extra day off for your birthday.
- 2 additional days off for volunteering.
- Premium healthcare and dental care coverage.
- Additional pension insurance.
- Well-equipped gym on-site with CrossFit equipment and a climbing wall.
- Co-funded Multisport card.
- Flexible working hours
- Free underground parking with a designated space for bikes, motorbikes and electric scooters.
Apply now!
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Together, We Make Progress
Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!